Jobseeker FAQ

1. What is JobsCentral all about?
2. How can I sign up as a jobseeker with JobsCentral?
3. How does JobsCentral work?
4. What is the "Job Agent"?
5. Why can't I view my CV?
6. How do I search and apply for jobs?
7. Help! I can't remember my password!
8. How do I deactivate my jobseeker account?
9. How secure is my information and will anybody else view it?

1) What is JobsCentral all about?

JobsCentral is a one-stop job-search portal for jobseekers. Entirely free-of-charge, registered jobseekers will be able to search for jobs from various companies, learn about job opportunities and build CV online. To help in matching personalities with jobs, a complimentary Personality Profiler is also available to registered jobseekers.

To give yourself another boost with the job-hunt, visit our JobsCentral Community(will be ready in 2011), a comprehensive career-related resource. Get updated on market trends, read articles on up and coming areas of work and prepare well for interviews with our tips and advice.

2) How can I sign up as a jobseeker with JobsCentral?

To register as a jobseeker for JobsCentral, simply fill up the Jobseeker Registration Form. All you need is a personal email account that is active and frequently checked. This will ensure that you are kept abreast of the latest relevant job openings along with JobsCentral updates.

Complete the form with your email address along with a password of your choice. An email will be sent to inform you of a successful registration and you will now be able to access the full suite of functions offered by JobsCentral.

3) How does JobsCentral work?

JobsCentral allows you to search for jobs, seek out higher education options, and build a complete CV online. You can also track any job applications made through the site's Job Agent. As your personal career portal, the Job Agent informs you via email and home page updates of suitable job and higher education matches as indicated in your preferences.

When you apply for jobs through JobsCentral, your CV will be made immediately accessible to your prospective employers. They will then contact you directly if you're found to be suitable.

Also offered free-of-charge to registered jobseekers is a Personality Profiler to help you discover your personal characteristics. You have the option to include completed personality profiles along with your job applications.

4) What is the "Job Agent"?

The Job Agent is a JobsCentral service which automatically matches you with jobs that fit your personal specifications. To make use of this service, click on the Job Agent section of the My CV and Preferences tab on your dashboard.

Describe your preferred jobs with keywords separated by commas, e.g.. engineering, mechanical, precision. Then check the boxes that are relevant to your job search. Finally, indicate how frequently you would like to be updated by Job Agent. Updates will be sent to the email address used to register your JobsCentral account. To turn off this notification service, select "Never" under Job Agent Email Notification Frequency.

Once set up, the Job Agent will run automatically and keep you updated about job advertisements that might interest you because they fit your pre-determined criteria. You can change the criteria for your preferred job at any time to reflect your changing preferences.

5) Why can't I view my CV?

Before you can post your CV online, you will first have to complete the My Particulars section. This can be found under the My CV and Preferences tab on the dashboard menu.

Once you've updated your personal particulars, you can then proceed to fill up the My CV section. To view your CVe as how potential employers will see it, click on View My CV under My CV Tools at the top right of the page.

6) How do I search and apply for jobs?

To search for jobs, click on Advanced Job Search on the dashboard across the top of the page.

To begin your search, enter job titles or keywords into the search field provided. Separate each word with a comma (e.g.. engineering, mechanical, precision). Alternatively, search for your preferred employers by typing in their company name.

To refine your search, check the boxes that are relevant to your preferred job. Selecting "All" will include all the options in that category:

• Qualification: Jobs that match the educational qualifications you possess.
• Job Category: The industries and sectors that you would consider a career in.
• Job Position: Based on your experience, the position(s) that fit you best.
• Job Nature: The type of employment that best suits your needs.
• Job Location: Where you would like to be based.

Under Type of Advertiser, select whom you would prefer to receive job listings from. Selecting "All" will return all relevant results.

• Selecting Direct Employers will only bring you postings that have been made by companies seeking to fill vacancies themselves.
• Choosing Agencies will display job advertisements that have been made by recruitment, employment or outsourcing firms on behalf of actual employers.

After you have defined your requirements, click on "Search" and the portal will present you a list of jobs that meet your criteria.

Clicking on any of these links will take you to the job advertisement where you can apply for the job by clicking on "Apply" at the bottom right of the page. Doing so will submit your personal particulars and CV to the employer. Your personality profile will also be included if you have allowed this option through the Other Preferences section under the My CV and Preferences tab on your personal dashboard.

7) Help! I can't remember my password!

Lost your password? Click here. You will be prompted to key in the email address which you used to register the account. The system will send your password to this email account.

If you have forgotten which email account was registered on JobsCentral, contact us . To verify that you are the rightful owner of the account, include your full name, NRIC number, contact number and home address. Our customer support staff will then contact you shortly to assist you.

8) How do I deactivate my jobseeker account?

Please login to your account, refer to the "Account Kit" on the right. Click on "Delete My Account", fill up the questionnaire and submit.

9) How secure is my information and will anybody else view it?

The CV and information that you have submitted to JobsCentral will be kept strictly confidential. No employer will be able to view your information unless you have specifically applied for the position or you have given your explicit consent for it to be viewed.

Some companies may mine the JobsCentral database to proactively seek out talent. These include Multi-National Companies (MNCs), Government Linked Companies (GLCs), Small-Medium Enterprises (SMEs) as well as employment/recruitment/headhunting firms and agencies. You may set the data mining permissions in the Other Preferences section under the My CV and Preferences tab.